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I had to call my wife from Concord BART station and had no juice in my cell, saw a pay phone and used it as it had an option to use credit/debit cards written is BOLD!

I used by credit card to call and no message said anything about the charges that i recollect of and neither did i hear any message about the CHARGE i got in the end for sure, i got a bill for

LEGACY COLLECT CALLS 877-553**** CA

$16.09

The call lasted less than 30 secs and that is what i was charged. I called up the customer service and a rude agent just said if you used credit card the charges are $16 + $1.50 per min as they have to work with you the caller i have to call and the credit card company! And i was like isn't credit card charge od $16 for a 30 sec call too much? and he was like no we put the machine there and that costs too, if you had clicked on some number in there automated system that takes for ever i could have learned about the charges! This dude was rude and arrogant, sounded like "Well we got your money! Go to *** now!".

Now i am even wondering how does the figure of $16.09 add up if its $16 credit card + $1.50 per min?? This company is a scam and an unsuspecting customer ripoff!

Reason of review: Pricing issue.

Monetary Loss: $16.

Preferred solution: Price reduction.

Legacy Inmate Communications Cons: Charge alot without people knowing.

Location: Concord, California

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Guest

These *** scammed me too, but I called my CC Co & they reversed the charged. Pos charged me $26+ for 2 brief local calls.

The coin slot was blocked, so it said to call collect dial *22 or I could use credit card, which I did. I am goung to cut the handset off;)

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