Legacy Inmate Communications Phone Numbers and Emails

Toll-Free Number:

  • (800) 670-0015
Send Message

Customer Service:

  • (800) 577-5534

Accounting/ Billing:

  • (877) 553-4440

Sales/ Reservations:

  • (800) 553-1782

Legacy Inmate Communications Emails:

General Info
Sales/ Reservations
Is this your business?
PissedConsumer Club

Contact Information

Legacy Inmate Communications Website:

Legacy Inmate Communications Help Center:

Corporate Office Address:

Legacy Inmate Communications
10833 Valley View Street Suite 150
Cypress, California 90630
United States

Fax:

(800) 700-1116

Legacy Inmate Communications Rating Based on 75 Reviews

Rating details

1.3
more details
Product or Service Quality
Price Affordability
Customer service
Value for money

Rating stats

Rating trend

Summary of Legacy Inmate Communications Customer Service Calls

285 TOTAL
CALLS
01:37 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Legacy Inmate Communications?

Account Question:

  • “My account”
  • “My password doesn't work”
  • “My number has been banned access to Guam DEPCOR phone system”

Payments and Charges Question:

  • “A deposit was made on my card without my authorization for 1967 to an inmate this facility I did not authorize it and I want the money posted back to my account please I've already contacted the authorities and my cardholder they told me the first Th”
  • “Payment issues”
  • “Charge on my card”

Request for Information Question:

  • “I need assistance with scheduling onsite visit”
  • “Need to ask questions”
  • “To make a appointment for vistion”

Cards Question:

  • “Money back on my card”
  • “Need to add air time with credit card”
  • “Load card”

Refund Question:

  • “Need a refund”
  • “I need a refund”
  • “Refund”

Product/ Service Question:

  • “Visitation didn't work”
  • “I added money to the phone and it's not working it's saying I have no money on. The account it was supposed to Vincent mcneal phone and he could only call me but for so reason nothing”
  • “My email isn't working”

Activation/ Cancellation Question:

  • “Cancel visit”
  • “My visig was cancel i didnt do it”
  • “Activate account”

Return/ Replace Question:

  • “Change my number”

Staff Question:

  • “To set up service”
  • “Phone service”

Other Question:

  • “To contact my fsther”
  • “Can not text”
  • “Visitation”

About

Summary

Legacy Inmate Communications is a telecommunication provider based in California. Company was founded in 1996 and grew rapidly to one of the biggest national networks. Legacy Phone Company consist from two parts: Legacy Inmate Communications and Legacy Contact Center Services. Company offers a wide choice of services including operator, long distance, network system solutions to correctional facilities, private pay telephone owners, hotel franchises and lots of call center services. Using only state of the art technologies Legacy Inmate Communications provides highest level of services and connections. Company operates its own Inmate Communications Operating Network System ICON as well as VoIP, dedicated and POTS environments and build solutions.

Legacy Inmate Communications reviews and complaints

Legacy Inmate Communications is ranked 673 out of 2028 in Telecommunications category

Area Served

USA

Payment Methods

VISA

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