Contact Legacy Inmate Communications Customer Service
Legacy Inmate Communications Phone Numbers and Emails
Toll-Free Number:
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(800) 670-0015
Customer Service:
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(800) 577-5534
Accounting/ Billing:
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(877) 553-4440
Sales/ Reservations:
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(800) 553-1782
Legacy Inmate Communications Emails:
Contact Information
Legacy Inmate Communications Website:
Legacy Inmate Communications Help Center:
Corporate Office Address:
Fax:
Summary of Legacy Inmate Communications Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Legacy Inmate Communications?
Account Question:
- “My account”
- “My password doesn't work”
- “My number has been banned access to Guam DEPCOR phone system”
Payments and Charges Question:
- “A deposit was made on my card without my authorization for 1967 to an inmate this facility I did not authorize it and I want the money posted back to my account please I've already contacted the authorities and my cardholder they told me the first Th”
- “Payment issues”
- “Charge on my card”
Request for Information Question:
- “I need assistance with scheduling onsite visit”
- “Need to ask questions”
- “To make a appointment for vistion”
Cards Question:
- “Money back on my card”
- “Need to add air time with credit card”
- “Load card”
Refund Question:
- “Need a refund”
- “I need a refund”
- “Refund”
Product/ Service Question:
- “Visitation didn't work”
- “I added money to the phone and it's not working it's saying I have no money on. The account it was supposed to Vincent mcneal phone and he could only call me but for so reason nothing”
- “My email isn't working”
Activation/ Cancellation Question:
- “Cancel visit”
- “My visig was cancel i didnt do it”
- “Activate account”
Return/ Replace Question:
- “Change my number”
Staff Question:
- “To set up service”
- “Phone service”
Other Question:
- “To contact my fsther”
- “Can not text”
- “Visitation”
About
Legacy Inmate Communications is a telecommunication provider based in California. Company was founded in 1996 and grew rapidly to one of the biggest national networks. Legacy Phone Company consist from two parts: Legacy Inmate Communications and Legacy Contact Center Services. Company offers a wide choice of services including operator, long distance, network system solutions to correctional facilities, private pay telephone owners, hotel franchises and lots of call center services. Using only state of the art technologies Legacy Inmate Communications provides highest level of services and connections. Company operates its own Inmate Communications Operating Network System ICON as well as VoIP, dedicated and POTS environments and build solutions.
Legacy Inmate Communications is ranked 673 out of 2028 in Telecommunications category
USA
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