Product: Legacy Inmate Communications Inmate Phone Service Clear all filters (0 of 155 reviews match)
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December 8, 2018, Received call from Son who is in rehab facility, spoke for 13min 30sec, charged $23.01. No costs were stated as to costs of call. This company needs to be brought up on charges of fraud for not stating charges before accepting collect calls.
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h.kitchener
h.kitchener

The $23.01 charge works out to less than two dollars a minute, which does sound excessive until you realize the number of agencies who are in on the scam, ie., the rehab facil...

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Legacy Inmate Communications Inmate Phone Service
#1419035
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Legacy Inmate Communications - Want a refund pissed off

I was on the phone with my fiancee in rehab for ten minutes and was charged 41 dollars I am very pissed
Product
Legacy Inmate Communications Inmate Phone Service
#1404045
This company appears to charge $25 for the first minute per call our bill was almost $50 for two minutes making a local phone call from Nashville to Nashville TN . They had their phones at Nashville Air port they never told us about how much it cost. it's simply theft...
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1.0
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Legacy Inmate Communications Inmate Phone Service
I liked
  • Rip off
I didn't like
  • Customer service and pricing
#1339481
I received a call from my son who was transferred to a work release facility this morning, we live in Washington State. I was shocked to find out that the 3 minute collect call I accepted and put on my debit card was $15.74. They give you no rates of how much it is...
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Legacy Inmate Communications Inmate Phone Service
#1324637
This company has no right to charge someone this amount for a collect call. The government should review what this company does. 1 minute for 25.00 . They are ripping off customers. A notification should be said during the recording letting the customer know if you...
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Anonymous
Anonymous

Quit accepting collect calls from convicts. This type of usury is common in every state and is simply used for revenue raising. The company makes a fortune but magnanimously s...

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Legacy Inmate Communications Inmate Phone Service
#1289844
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Legacy Inmate Communications - 24.00 for a minute call. Highway robbery

Son called me collect but they couldn't tell me from where.
Product
Legacy Inmate Communications Inmate Phone Service
#1239612
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Legacy Inmate Communications - Shame on you!

I had a sick person in a rehab who almost died. I receive a collect call from him. I accepted the call. Little did I know the 5 mins i was on the call i was charged 45.00. I pray the owners of this company all rot in *** This is unlawful and disgusting. I'm a struggling single Mom. You are raping people!!
1.0
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Legacy Inmate Communications Inmate Phone Service
#1225224
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Legacy Inmate Communications - billing

Just a note explaining to you the incredible sense of sadness at a company that families don't have a choice with talking to their loved ones. My son is in a halfway House and his phone was recently stolen he called from the payphone there with one call costing me 56.00 and another 27.00. This has to be some sort of scam and I will find out. Highly disappointed that your company takes advantage of other peole.
Product
Legacy Inmate Communications Inmate Phone Service
#1216521
A relative called me COLLECT from a shelter in Quincy, MA. There is only 1 phone, and everyone stands around, in line, waiting for you to end your call. He used another phone to call COLLECT, and after giving ALL my bank account info, which I NEVER do, the call lasted...
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1.0
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Legacy Inmate Communications Inmate Phone Service
I didn't like
  • See below
  • Rip off pricing
#1203438
I received a call through "Legacy" which prompted me to enter my credit card #.After i entered my info, they said you may start your conversation. The call was dropped. I checked my card balance and seen they took out $27.79. When i contacted "Legacy", they told me i...
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Anonymous
Steve

Charged me $27 for a 1 minute call. No notice of charges beforehand. Make your complaint to the Dept. of Consumer Affairs and the State District Attorney's Office. Dispute the...

1.0
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Legacy Inmate Communications Inmate Phone Service
#1184127